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Hotel · Ilhabela · Sao Paulo

Hotel Mercedes

A 4-star beachfront stay near Praia do Viana, with 53 rooms, a heated pool, and a spa.

  • Beachfront location next to Praia do Viana
  • Heated outdoor pool with sun loungers and cabanas
  • Spa & wellness centre with massage treatments
8.8 Great 440 reviews Booking.com 8.8 · 440 reviews

About

Hotel Mercedes

Hotel Mercedes sits directly on the beach at Praia do Viana, a scenic swimming beach on Ilhabela island. The 4-star property offers 53 rooms, many with balconies and views over the garden or pool. Guests can enjoy a heated outdoor pool, a private beach area, and a spa with massage treatments.

The hotel's restaurant serves local dishes and cocktails, and breakfast is included in many packages. With a 24-hour reception, valet parking, and paid airport shuttle, it's set up for a comfortable island stay. Rua do Meio is a 25-minute walk away.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Beachfront location at Praia do Viana — Direct access to a scenic swimming beach, with private beach area and sun loungers.
  • Excellent staff and service — Guests consistently praise the friendly and helpful staff, with a 9.2 staff rating.
  • Great pool and spa facilities — Heated outdoor pool with a view, plus a spa offering a range of massages and a solarium.
  • High-quality breakfast — Breakfast receives repeated praise for variety and quality, including local pastries.
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Worth weighing

4 to weigh
  • Facilities rating notably lower — The facilities category scores just 3.7 out of 10, well below the overall rating.
  • Check-in window ends at 23:59 — Arrivals after midnight may need to arrange alternative check-in, though reception is 24-hour.
  • No pets allowed — The hotel does not accept pets, which may limit options for travellers with animals.
  • Price from £208 per night — At this price point, some guests may expect more from the facilities, given the low score.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Triple Room Pool View

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Duplex Quadruple Room

  • 2 Single beds
  • Shower
  • Balcony
  • Air conditioning

Suite Garden View

  • 1 Double bed
  • Shower
  • Balcony
  • Air conditioning

Two-Bedroom Suite

  • 2 Single beds
  • Shower
  • Balcony
  • Air conditioning

Super Quadruple Deluxe Suite

  • 2 Single beds
  • Shower
  • Air conditioning

Double Room Pool View

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Suite Sea View

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Master Suite

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Deluxe Suite

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Deluxe Suite Spa Bath

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Bathtub
  • Balcony
  • Air conditioning

Deluxe Queen Room

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Beach

  • Heated swimming pool
  • Outdoor swimming pool
  • Pool with view
  • Private beach
  • Beach access
  • Beach umbrellas
  • Sun loungers

Wellness

  • Spa & wellness centre
  • Solarium
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Dining

  • Restaurant
  • Poolside snack bar
  • In-room breakfast
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus
  • Children's buffet

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Valet parking
  • Paid airport shuttle
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Grocery shopping service

Leisure

  • Game room
  • Fitness centre
  • Hiking
  • Billiard tables
  • Table tennis
  • Leisure/ TV room
  • Garden area
  • Sun terrace

Room Amenities

  • Air conditioning
  • Mini-bar
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities
  • Safe deposit box
  • Terrace

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 440 reviews

Guest-rated 8.8/10 from 440 reviews

Booking.com · 8.8 · 440 reviews
8.8Verified guest

“Lovely stay at this 4-star hotel – perfect location just a short walk from a small but popular beach. Rooms were spacious, clean, and modern, and I had a garden view which was lovely. Staff were friendly and helpful, and the pool area was great with sun loungers and cabanas by the pier. The on-site restaurant 'Mero' served delicious food and cocktails, and breakfast was excellent. Overall, great comfort and quality services.”

8.8Verified guest

“A pleasant stay in Ilhabela – walking to the ferry port from Hotel Mercedes was easy.”

8.8Verified guest

“Besides a lovely breakfast, the service was impeccable. The location is close to Praia do Viana and easy access to Praia Pedra do Sino. I loved Mercedes. The Praia Mercedes district is worth your attention.”

8.8Verified guest

“The hotel had great pool facilities and a sumptuous breakfast. I also enjoyed the beautiful decoration, which made for a nice stay. The staff were helpful even with a language barrier.”

8.8Verified guest

“Good location, close to the beach and central to many attractions. The pool area was well kept, and the pool bar offered smoothies and snacks. The room was spacious and clean, with a nice balcony overlooking the garden. Wi-Fi worked well and breakfast was good.”

8.8Verified guest

“We had a great time on the island. Perfect location near beautiful beaches with stunning views. Breakfast was delicious with local pastries and fresh ingredients. The architecture and design were outstanding, creating a unique atmosphere.”

04 — Location

Getting around Ilhabela

The property sits in Ilhabela.

Beaches: Hotel Mercedes is right next to Praia do Viana, a scenic swimming beach. Praia Pedra do Sino is also accessible from the hotel, as noted by guests.

Getting around: Rua do Meio is a 25-minute walk away. The ferry port is within walking distance, making island transfers easy.

Avenida Leonardo Reale 2220, Ilhabela, Sao Paulo, 11630-000, Brazil

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
53 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Does Hotel Mercedes allow pets?

No, pets are not allowed at the hotel.

Is there parking available?

Yes, the hotel offers parking and valet parking.

Is breakfast included?

Breakfast is served and is often highlighted by guests; specifics on inclusion depend on your booking.

Does the hotel have an airport shuttle?

Yes, a paid airport shuttle is available.

Are there rooms with a sea view?

Yes, the hotel offers a Suite Sea View and other suites with balconies.

What are the pool facilities like?

There is an outdoor heated pool with a view, plus sun loungers, a poolside snack bar, and beach umbrellas.

Nearby

Other top-rated stays in Ilhabela

Want a different style or budget? Here are more highly-rated options in the area.

8.1

Hotel Ilhabela

Guest-rated 8.1/10 — among the top stays in Ilhabela.

Ilhabela

8.3

Villa Baepi

Guest-rated 8.3/10 — among the top stays in Ilhabela.

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9.2

Pousada Manga Rosa

Guest-rated 9.2/10 — among the top stays in Ilhabela.

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7.8

Hotel Pelicano

Guest-rated 7.8/10 — among the top stays in Ilhabela.

Ilhabela

8.5

Hotel Ilhasol

Guest-rated 8.5/10 — among the top stays in Ilhabela.

Ilhabela

8.5

Hotel Fita Azul

Guest-rated 8.5/10 — among the top stays in Ilhabela.

Ilhabela

The bottom line

Hotel Mercedes offers a strong beachfront location, friendly service, and excellent breakfast, but its facilities rating suggests some areas may not meet expectations for a 4-star price.

8.8Based on guest ratings and reviews

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