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Inn · Sao Bento do Sapucai · Sao Paulo

Pousada Refugio Do Serrano

A small mountain pousada in Sao Bento do Sapucai, a 10-minute drive from Cachoeira do Toldi, with guest-rated service and a staff score of 10.

  • Guest-rated service and dining at 9.8
  • Free parking and valet service
  • High-speed internet in public areas
9.8 Perfect 65 reviews Booking.com 9.8 · 65 reviews

About

Pousada Refugio Do Serrano

Pousada Refugio Do Serrano sits on Estrada Do Serrano, roughly a 10-minute drive from Cachoeira do Toldi waterfall. The property keeps things simple: free parking, high-speed internet in public areas, and a staff that guests rate a perfect 10.

Outside, there's a garden with furniture, a picnic area, and BBQ facilities. Inside, rooms come with air conditioning, heating, and flat-screen TVs. Some chalets add a fireplace or a balcony. The pousada also runs a shuttle service and can arrange tours and tickets.

  • Smoking allowed in designated areas
  • Internet access
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Exceptional staff — Guests consistently rate the staff a perfect 10, making service a standout.
  • Top marks across the board — Rooms, dining, and general experience all score 9.7 or higher, with an overall rating of 9.8.
  • Free parking on site — Parking is free and valet service is available, so arriving by car is hassle-free.
–

Worth weighing

3 to weigh
  • Limited check-in window — Check-in is only from 14:00 to 20:00, which may be tight for late arrivals.
  • No pets allowed — Guests traveling with pets cannot bring them to this property.
  • Smoking only in designated areas — Smoking is permitted but only in specific areas, not in rooms.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Chalet Patio

  • 1 Double bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Chalet Fireplace

  • 1 King-size bed
  • Shower
  • Heating
  • Fireplace
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Parking & Transport

  • Free parking
  • Valet parking
  • Shuttle service
  • Tours/Ticket assistance

Dining & Food

  • Room service
  • In-room breakfast
  • Children's menu
  • BBQ facilities
  • Picnic area/ Tables
  • Grocery shopping service
  • Welcome drink

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Garden furniture
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV

Services & Safety

  • 24-hour security
  • Safe deposit box
  • Fire extinguishers
  • Key access
  • VIP check-in/ -out
  • Express check-in/ -out
  • Housekeeping
  • Laundry

Outdoor & Activities

  • Garden area
  • Fireplace
  • Hiking
  • Cycling

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.8
Perfect 65 reviews

Guest-rated 9.8/10 from 65 reviews

Booking.com · 9.8 · 65 reviews

04 — Location

Getting around Sao Bento do Sapucai

The property sits in Sao Bento do Sapucai.

Cachoeira do Toldi: A 10-minute drive away, this waterfall is the property's most mentioned landmark.

Estrada Do Serrano, 1045, Sao Bento do Sapucai, Sao Paulo, 12490-000, Brazil

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-20:00
Check-out
By 10:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed

06 — Questions

Frequently asked

Is parking free at Pousada Refugio Do Serrano?

Yes, parking is free and valet parking is available.

What are the check-in and check-out times?

Check-in is from 14:00 to 20:00, and check-out is from 10:00 to 12:00.

Are pets allowed at the pousada?

No, pets are not allowed.

Is there internet access?

Yes, high-speed internet access is available in public areas.

Are there rooms with a fireplace?

Yes, the Chalet Fireplace has a king-size bed and a fireplace. A Chalet Patio with a double bed is also available.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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The bottom line

For travelers who value warm service and a peaceful mountain setting, Pousada Refugio Do Serrano is an easy choice. It's not the place for pet owners or those arriving outside the check-in window, but guests leave impressed.

9.8Based on 65 guest reviews and a 9.8 rating.

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