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Inn · Serra Negra (Sao Paulo) · Sao Paulo

Refugio Serra Negra

A quiet two-star retreat on the edge of Serra Negra, with a plunge pool, spa facilities and pet-friendly rooms.

  • Plunge pool and sun terrace
  • Spa, Jacuzzi and massage
  • Pets welcome
9.2 Perfect 196 reviews Booking.com 9.2 · 196 reviews

About

Refugio Serra Negra

Refugio Serra Negra is a 2-star hotel on Rod SP 360, about 3.4 km from Querencia Lake. It keeps things simple: a plunge pool, a gym, and a spa with a Jacuzzi and massage. There is also a sun terrace, a garden, and a leisure room for quieter hours.

The hotel is pet-friendly and offers free parking, Wi-Fi, and airport shuttle for a fee. Rooms range from studios to larger suites and chalets, several with bathtubs, balconies or garden views. Families will find cots, board games, and a children's play area.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Strong staff ratings — Guests consistently rate the team highly, with a Staff score of 9.3.
  • Good room comfort — Rooms hold a solid 9.0 rating, reflecting decent comfort and amenities.
  • Pet-friendly policy — Pets are allowed, a plus for travellers who don't want to leave their animals behind.
  • Wellness facilities — The property has a plunge pool, spa, Jacuzzi, massage, sauna, and gym – a generous set for a 2-star stay.
–

Worth weighing

3 to weigh
  • Limited check-in window — Check-in is only from 14:00 to 21:00, which may be tight if you arrive later in the evening.
  • Outside the centre — Located on a highway (Rod SP 360), about 3.4 km from Querencia Lake. You'll need transport or a shuttle.
  • Mixed general rating — While staff and rooms rate well, the General score is 8.2, slightly lower than other categories – worth checking recent reviews.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Studio

  • 1 King-size bed

Deluxe Suite

  • 1 King-size bed and 1 Sofa bed

Presidential King Suite

  • 1 King-size bed

Deluxe King Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Balcony

Studio

  • 1 King-size bed
  • Garden view
  • Shower
  • Heating
  • Fireplace

Presidential Suite

  • 1 King-size bed and 1 Sofa bed,2 Single beds,1 King-size bed
  • Lake view
  • Shower
  • Heating
  • Bathtub

Chalet

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Fireplace
  • Bathtub
  • Balcony

Queen Suite

  • 1 Queen-size bed
  • Lake view
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Leisure

  • Plunge pool
  • Spa & wellness centre
  • Jacuzzi
  • Massage
  • Solarium
  • Pool with view
  • Shallow end
  • Sun terrace
  • Leisure/ TV room
  • Garden area
  • Board games

Room Comfort

  • Air conditioning
  • Heating
  • Mini-bar
  • Flat-screen TV
  • Sitting area
  • Patio
  • Garden furniture
  • Dining table
  • Free toiletries
  • Cookware/ Kitchen utensils

Food & Drink

  • Restaurant
  • Coffee shop
  • Dinner
  • Outdoor dining area
  • Picnic area/ Tables
  • Welcome drink
  • Children's menu

Services & Facilities

  • Wi-Fi
  • Parking
  • Paid airport shuttle
  • VIP check-in/ -out
  • Express check-in/ -out
  • 24-hour security
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry (likely available)
  • Non-smoking rooms

Family & Outdoor

  • Children's play area
  • Cots
  • Hiking
  • Beach umbrellas
  • Sun loungers
  • Garden area

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.2
Perfect 196 reviews

Guest-rated 9.2/10 from 196 reviews

Booking.com · 9.2 · 196 reviews

04 — Location

Getting around Serra Negra

The property sits in Serra Negra.

Querencia Lake: The lake is about 3.4 km from the hotel. It's a popular spot for a stroll or picnic, but you'll need a car or shuttle to get there.

Serra Negra centre: The town centre is a short drive away. Expect typical small-town Brazil – cafés, shops, and a quiet pace. Parking is usually easy.

Rod Sp 360 Km 142, Serra Negra, Sao Paulo, 13930-000, Brazil

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-21:00
Check-out
By 06:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
14 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 14:00 to 21:00, and check-out is from 06:00 to 12:00.

Are pets allowed at Refugio Serra Negra?

Yes, pets are allowed at the property.

Is parking available?

Yes, parking is available on site.

Does the hotel offer airport shuttle?

Yes, an airport shuttle is available for a fee.

What are the room options?

The hotel offers a range of rooms, including King Studios, Deluxe Suites, Presidential Suites, Chalets, and Queen Suites. Some rooms feature balconies, bathtubs, or garden/lake views.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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The bottom line

Refugio Serra Negra suits travellers who want a peaceful, pet-friendly base with spa touches and don't mind being a short drive from the lake and town. The strong staff and room scores make it a reliable pick for a relaxed stop.

9.2A calm, pet-friendly retreat with solid comfort and genuine hospitality, best for those with their own transport.

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